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- 2005055231 contributor B10167158.
- 2005055231 contributor B10167159.
- 2005055231 created "2006.".
- 2005055231 date "2006".
- 2005055231 date "2006.".
- 2005055231 dateCopyrighted "2006.".
- 2005055231 extent "xxi, 266 p. :".
- 2005055231 identifier "1591841097".
- 2005055231 identifier "9781591841098".
- 2005055231 identifier 2005055231-b.html.
- 2005055231 identifier 2005055231-d.html.
- 2005055231 identifier 2005055231.html.
- 2005055231 issued "2006".
- 2005055231 issued "2006.".
- 2005055231 language "eng".
- 2005055231 publisher "New York : Portfolio,".
- 2005055231 subject "658.8/343 22".
- 2005055231 subject "Consumer satisfaction.".
- 2005055231 subject "Customer relations.".
- 2005055231 subject "HF5415.335 .D46 2006".
- 2005055231 subject "Marketing research.".
- 2005055231 title "Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.".
- 2005055231 type "text".