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- 2005270004 contributor B10170528.
- 2005270004 created "c2003.".
- 2005270004 date "2003".
- 2005270004 date "c2003.".
- 2005270004 dateCopyrighted "c2003.".
- 2005270004 description "Includes bibliographical references (p. 151).".
- 2005270004 extent "viii, 152 p. :".
- 2005270004 identifier "0971253455 (pbk.)".
- 2005270004 issued "2003".
- 2005270004 issued "c2003.".
- 2005270004 language "eng".
- 2005270004 publisher "Alexandria, VA : Society for Marketing Professional Services,".
- 2005270004 subject "658.8/12 22".
- 2005270004 subject "Consumer satisfaction.".
- 2005270004 subject "Customer services.".
- 2005270004 subject "HF5415.55 .T86 2003".
- 2005270004 subject "Relationship marketing.".
- 2005270004 title "What you need to know about doughnuts-- and 35 more marketing success stories / Randy Tuminello.".
- 2005270004 type "text".