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- 2005274478 contributor B10175904.
- 2005274478 contributor B10175905.
- 2005274478 created "c2004.".
- 2005274478 date "2004".
- 2005274478 date "c2004.".
- 2005274478 dateCopyrighted "c2004.".
- 2005274478 description "Includes bibliographical references and index.".
- 2005274478 extent "xvi, 546 p. :".
- 2005274478 identifier "073849173X".
- 2005274478 isPartOf "IBM redbooks".
- 2005274478 issued "2004".
- 2005274478 issued "c2004.".
- 2005274478 language "eng".
- 2005274478 publisher "[United States?] : IBM, International Support Organization,".
- 2005274478 subject "Business Data processing Management.".
- 2005274478 subject "Electronic commerce Management.".
- 2005274478 subject "HD30.37 .S47 2004".
- 2005274478 subject "IBM Tivoli service level advisor.".
- 2005274478 subject "Information technology Management.".
- 2005274478 subject "Service-level agreements.".
- 2005274478 subject "Tivoli Business Systems Manager.".
- 2005274478 title "Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager / [Edson Manoel ... et al.].".
- 2005274478 type "text".