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- 2005276538 contributor B10178403.
- 2005276538 created "c2005.".
- 2005276538 date "2005".
- 2005276538 date "c2005.".
- 2005276538 dateCopyrighted "c2005.".
- 2005276538 description "Includes bibliographical references (p. 271-272) and index.".
- 2005276538 extent "xviii, 284 p. :".
- 2005276538 identifier "0071446370 (pbk.)".
- 2005276538 identifier "0071446524 (pbk. : acid-free paper)".
- 2005276538 identifier 2005276538-b.html.
- 2005276538 identifier 2005276538-d.html.
- 2005276538 issued "2005".
- 2005276538 issued "c2005.".
- 2005276538 language "eng".
- 2005276538 publisher "New York : McGraw-Hill,".
- 2005276538 subject "303.6/9 22".
- 2005276538 subject "Communication in management.".
- 2005276538 subject "Communication in organizations.".
- 2005276538 subject "HM1121 .C78 2005".
- 2005276538 subject "Interpersonal communication.".
- 2005276538 subject "Interpersonal confrontation.".
- 2005276538 subject "Interpersonal relations.".
- 2005276538 title "Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson ... [et al.].".
- 2005276538 type "text".