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- 2005281284 alternative "80 activities and actions for call center service excellence".
- 2005281284 alternative "Eighty activities and actions for call center service excellence".
- 2005281284 contributor B10184071.
- 2005281284 created "c2005.".
- 2005281284 date "2005".
- 2005281284 date "c2005.".
- 2005281284 dateCopyrighted "c2005.".
- 2005281284 extent "vi, 106 p. :".
- 2005281284 identifier "0874258073 (pbk.)".
- 2005281284 identifier 2005281284.html.
- 2005281284 isPartOf "Learning points series".
- 2005281284 issued "2005".
- 2005281284 issued "c2005.".
- 2005281284 language "eng".
- 2005281284 publisher "Amherst, Mass. : HRD Press,".
- 2005281284 subject "658.8/12 22".
- 2005281284 subject "Call centers Management.".
- 2005281284 subject "Call centers Problems, exercises, etc.".
- 2005281284 subject "Call centers Quality control.".
- 2005281284 subject "HE8788 .G37 2005".
- 2005281284 title "80 activities and actions for call center service excellence".
- 2005281284 title "Eighty activities and actions for call center service excellence".
- 2005281284 title "Learning points. 80 activities and actions for call center service excellence / Peter R. Garber.".
- 2005281284 type "text".