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- 2005299531 abstract "By using practical advice, real life examples, helpful tips and step-by-step instructions, the authors provide the tools for business owners and managers to create exceptional customer service.".
- 2005299531 contributor B10193871.
- 2005299531 contributor B10193872.
- 2005299531 created "2001.".
- 2005299531 date "2001".
- 2005299531 date "2001.".
- 2005299531 dateCopyrighted "2001.".
- 2005299531 description "By using practical advice, real life examples, helpful tips and step-by-step instructions, the authors provide the tools for business owners and managers to create exceptional customer service.".
- 2005299531 extent "xii, 203 :".
- 2005299531 identifier "1580624588".
- 2005299531 issued "2001".
- 2005299531 issued "2001.".
- 2005299531 language "eng".
- 2005299531 publisher "Avon, Mass. : Adams,".
- 2005299531 subject "658.812 21".
- 2005299531 subject "Customer services.".
- 2005299531 subject "HF5415.5 .F66 2001".
- 2005299531 title "Exceptional customer service : going beyond your good service to exceed the customer's expectation / Lisa Ford, David McNair, Bill Perry.".
- 2005299531 type "text".