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- 2006019087 contributor B10428352.
- 2006019087 contributor B10428353.
- 2006019087 created "c2007.".
- 2006019087 date "2007".
- 2006019087 date "c2007.".
- 2006019087 dateCopyrighted "c2007.".
- 2006019087 description "Includes bibliographical references (p. 241-242) and index.".
- 2006019087 description "Today's financial services landscape. Key definitions -- The driving forces of change -- Some success stories from leading financial services organizations -- What does world-class really mean? -- Process leadership. Defining a vision -- Shaping a Strategy -- Establishing ownership -- Process knowledge. Creating capabilities -- Defining an architecture -- Establishing measurement systems -- Process execution. Embedding governance -- Acheiveing transformation and improvement -- Fostering culture -- The future of business process excellence in financial services.".
- 2006019087 extent "xiv, 248 p. :".
- 2006019087 identifier "0071470379 (alk. paper)".
- 2006019087 identifier "9780071470377 (alk. paper)".
- 2006019087 identifier 2006019087-b.html.
- 2006019087 identifier 2006019087-d.html.
- 2006019087 identifier 2006019087.html.
- 2006019087 issued "2007".
- 2006019087 issued "c2007.".
- 2006019087 language "eng".
- 2006019087 publisher "New York : McGraw-Hill,".
- 2006019087 subject "332.1068/4 22".
- 2006019087 subject "Financial services industry Management.".
- 2006019087 subject "HG173 .H39 2007".
- 2006019087 subject "Quality control.".
- 2006019087 subject "Six sigma (Quality control standard)".
- 2006019087 tableOfContents "Today's financial services landscape. Key definitions -- The driving forces of change -- Some success stories from leading financial services organizations -- What does world-class really mean? -- Process leadership. Defining a vision -- Shaping a Strategy -- Establishing ownership -- Process knowledge. Creating capabilities -- Defining an architecture -- Establishing measurement systems -- Process execution. Embedding governance -- Acheiveing transformation and improvement -- Fostering culture -- The future of business process excellence in financial services.".
- 2006019087 title "Six sigma for financial services : how leading companies are driving results using lean, six sigma, and process management / Rowland Hayler, Michael D. Nichols.".
- 2006019087 type "text".