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- 2006024190 contributor B10434474.
- 2006024190 created "2007.".
- 2006024190 date "2007".
- 2006024190 date "2007.".
- 2006024190 dateCopyrighted "2007.".
- 2006024190 description "Includes bibliographical references (p. 107-108) and index.".
- 2006024190 extent "xiv, 112 p. :".
- 2006024190 identifier "0873897021".
- 2006024190 identifier "9780873897020".
- 2006024190 identifier 2006024190.html.
- 2006024190 issued "2007".
- 2006024190 issued "2007.".
- 2006024190 language "eng".
- 2006024190 publisher "Milwaukee, Wis. : ASQ Quality Press,".
- 2006024190 subject "658./12 22".
- 2006024190 subject "Consumer satisfaction.".
- 2006024190 subject "Customer relations.".
- 2006024190 subject "Customer services.".
- 2006024190 subject "HF5415.335 .W55 2007".
- 2006024190 title "Managing the customer experience : a measurement-based approach / Morris Wilburn.".
- 2006024190 type "text".