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- 2006045398 contributor B10459504.
- 2006045398 created "2006.".
- 2006045398 date "2006".
- 2006045398 date "2006.".
- 2006045398 dateCopyrighted "2006.".
- 2006045398 description "Includes bibliographical references (p. 146-149) and index.".
- 2006045398 extent "xi, 161 p. :".
- 2006045398 identifier "0230006604".
- 2006045398 identifier "9780230006607".
- 2006045398 identifier 2006045398-b.html.
- 2006045398 identifier 2006045398-d.html.
- 2006045398 identifier 2006045398-t.html.
- 2006045398 isPartOf "INSEAD business press".
- 2006045398 issued "2006".
- 2006045398 issued "2006.".
- 2006045398 language "eng".
- 2006045398 publisher "Houndmills [England] ; New York : Palgrave Macmillan,".
- 2006045398 subject "658.8/12 22".
- 2006045398 subject "Customer services Management.".
- 2006045398 subject "HF5415.5 .T43 2006".
- 2006045398 subject "Service industries Management.".
- 2006045398 subject "Total quality management.".
- 2006045398 title "Service is front stage : positioning services for value advantage / James Teboul.".
- 2006045398 type "text".