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- 2006048969 contributor B10463481.
- 2006048969 contributor B10463482.
- 2006048969 created "c2007.".
- 2006048969 date "2007".
- 2006048969 date "c2007.".
- 2006048969 dateCopyrighted "c2007.".
- 2006048969 extent "xviii, 233 p. ;".
- 2006048969 identifier "0385518323 (alk. paper)".
- 2006048969 identifier "9780385518321 (alk. paper)".
- 2006048969 identifier 2006048969-b.html.
- 2006048969 identifier 2006048969-d.html.
- 2006048969 issued "2007".
- 2006048969 issued "c2007.".
- 2006048969 language "eng".
- 2006048969 publisher "New York : Currency Doubleday,".
- 2006048969 spatial "United States.".
- 2006048969 subject "658.8/12 22".
- 2006048969 subject "Customer services United States.".
- 2006048969 subject "Enterprise Rent-A-Car.".
- 2006048969 subject "HF5415.5 .K39 2007".
- 2006048969 title "Exceeding customer expectations : what Enterprise, America's #1 car rental company, can teach us about creating lifetime customers / Kirk Kazanjian ; foreword by Andrew C. Taylor.".
- 2006048969 type "text".