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- 2006275327 contributor B10477809.
- 2006275327 created "c2005.".
- 2006275327 date "2005".
- 2006275327 date "c2005.".
- 2006275327 dateCopyrighted "c2005.".
- 2006275327 description "Includes bibliographical references (p. 251-252) and index.".
- 2006275327 extent "xviii, 271 p. :".
- 2006275327 identifier "0977146901 (pbk.)".
- 2006275327 identifier 2006275327.html.
- 2006275327 issued "2005".
- 2006275327 issued "c2005.".
- 2006275327 language "eng".
- 2006275327 publisher "Corinth, Tex. : Gulf Stream Press,".
- 2006275327 subject "Computer technical support.".
- 2006275327 subject "HD30.2 .P356 2005".
- 2006275327 subject "Information services industry.".
- 2006275327 subject "Information technology Management.".
- 2006275327 subject "Support services (Management)".
- 2006275327 title "IT service management foundations : ITIL study guide / Ron Palmer, author ; contributing authors, Christine Belaire, Alex Hernandez ; reviewer, Brian Johnson ; forward [sic] by Thierry Paquay ; introduction by John Stewart.".
- 2006275327 type "text".