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- 2007000641 alternative "One hundred and one ways to improve customer service".
- 2007000641 contributor B10749422.
- 2007000641 created "c2007.".
- 2007000641 date "2007".
- 2007000641 date "c2007.".
- 2007000641 dateCopyrighted "c2007.".
- 2007000641 extent "xxiv, 366 p. :".
- 2007000641 identifier "9780787982003".
- 2007000641 identifier 2007000641-b.html.
- 2007000641 identifier 2007000641-d.html.
- 2007000641 identifier 2007000641.html.
- 2007000641 issued "2007".
- 2007000641 issued "c2007.".
- 2007000641 language "eng".
- 2007000641 publisher "San Francisco, CA : Pfeiffer ; Hoboken, NJ : J. Wiley & Sons Inc.,".
- 2007000641 subject "658.8/12 22".
- 2007000641 subject "Customer services.".
- 2007000641 subject "Employees Training of.".
- 2007000641 subject "HF5415.5 .U44 2007".
- 2007000641 title "101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens.".
- 2007000641 title "One hundred and one ways to improve customer service".
- 2007000641 type "text".