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- 2007018393 contributor B10770772.
- 2007018393 created "c2008.".
- 2007018393 date "2008".
- 2007018393 date "c2008.".
- 2007018393 dateCopyrighted "c2008.".
- 2007018393 extent "ix, 263 p. :".
- 2007018393 identifier "0132343347 (hardback : alk. paper)".
- 2007018393 identifier "9780132343343 (hardback : alk. paper)".
- 2007018393 identifier 2007018393.html.
- 2007018393 issued "2008".
- 2007018393 issued "c2008.".
- 2007018393 language "eng".
- 2007018393 publisher "Upper Saddle River, N.J. : Wharton School Pub.,".
- 2007018393 spatial "United States".
- 2007018393 spatial "United States.".
- 2007018393 subject "387.7068/3 22".
- 2007018393 subject "Airlines United States Management.".
- 2007018393 subject "Customer relations United States.".
- 2007018393 subject "Customer services United States.".
- 2007018393 subject "HE9803.S68 P37 2008".
- 2007018393 subject "Southwest Airlines Co. Management.".
- 2007018393 title "Do the right thing : how dedicated employees create loyal customers and large profits / James F. Parker.".
- 2007018393 type "text".