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- 2007030710 contributor B10785676.
- 2007030710 contributor B10785677.
- 2007030710 created "2008.".
- 2007030710 date "2008".
- 2007030710 date "2008.".
- 2007030710 dateCopyrighted "2008.".
- 2007030710 description "Includes bibliographical references (p. 137-139) and index.".
- 2007030710 description "The continuous improvement approach -- Identify library processes and assess their importance and condition -- Standardize the process -- Measure process performance -- Rapidly improve the process -- Manage process improvement throughout the library system.".
- 2007030710 extent "xiv, 144 p. :".
- 2007030710 identifier "0838909523 (alk. paper)".
- 2007030710 identifier "9780838909522 (alk. paper)".
- 2007030710 identifier 2007030710.html.
- 2007030710 issued "2008".
- 2007030710 issued "2008.".
- 2007030710 language "eng".
- 2007030710 publisher "Chicago : American Library Association,".
- 2007030710 spatial "United States.".
- 2007030710 subject "025.1 22".
- 2007030710 subject "Consumer Satisfaction.".
- 2007030710 subject "Customer services United States.".
- 2007030710 subject "Library Administration methods.".
- 2007030710 subject "Library Services organization & administration.".
- 2007030710 subject "Library administration United States.".
- 2007030710 subject "Library planning United States.".
- 2007030710 subject "Program Evaluation.".
- 2007030710 subject "Total Quality Management.".
- 2007030710 subject "Total quality management United States.".
- 2007030710 subject "Z678 .L345 2008".
- 2007030710 tableOfContents "The continuous improvement approach -- Identify library processes and assess their importance and condition -- Standardize the process -- Measure process performance -- Rapidly improve the process -- Manage process improvement throughout the library system.".
- 2007030710 title "The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson.".
- 2007030710 type "text".