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- 2007273583 contributor B10818366.
- 2007273583 contributor B10818367.
- 2007273583 created "c2007.".
- 2007273583 date "2007".
- 2007273583 date "c2007.".
- 2007273583 dateCopyrighted "c2007.".
- 2007273583 description "Includes bibliographical references and index.".
- 2007273583 extent "xiii, 191 p. :".
- 2007273583 identifier "1423900847 (pbk.)".
- 2007273583 identifier "9781423900849 (pbk.)".
- 2007273583 issued "2007".
- 2007273583 issued "c2007.".
- 2007273583 language "eng".
- 2007273583 publisher "Boston, Mass. : Thomson Course Technology,".
- 2007273583 subject "658.8/12 22".
- 2007273583 subject "Business intelligence.".
- 2007273583 subject "Customer relations Data processing.".
- 2007273583 subject "Customer relations Management.".
- 2007273583 subject "HF5415.5 .W335 2007".
- 2007273583 title "Customer relationship management : a people, process, and technology approach / William P. Wagner, Michael Zubey.".
- 2007273583 type "text".