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- 2007387755 contributor B10908584.
- 2007387755 created "c2004.".
- 2007387755 date "2004".
- 2007387755 date "c2004.".
- 2007387755 dateCopyrighted "c2004.".
- 2007387755 description "Includes bibliographical references (p. 311-328).".
- 2007387755 extent "328 p. :".
- 2007387755 identifier "3631517785 (pbk.)".
- 2007387755 identifier "9783631517789 (pbk.)".
- 2007387755 identifier 2007387755.html.
- 2007387755 isPartOf "Europäische Hochschulschriften. Reihe V, Volks- und Betriebswirtschaft, 0531-7339 ; Bd. 3078 = Publications universitaires européennes. Série V, Sciences économiques, gestion d'entreprise ; vol. 3078 = European university studies. Series V, Economics and management ; Bd. 3078".
- 2007387755 issued "2004".
- 2007387755 issued "c2004.".
- 2007387755 language "ger".
- 2007387755 publisher "Frankfurt am Main ; New York : Lang,".
- 2007387755 subject "658.8/1210854678 22".
- 2007387755 subject "Customer services.".
- 2007387755 subject "Electronic mail messages.".
- 2007387755 subject "HF5415.5 .M436 2004".
- 2007387755 title "Management des Kundendialogs per E-Mail / Harald Meissner.".
- 2007387755 type "text".