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- 2007922676 contributor B11055883.
- 2007922676 created "c2007.".
- 2007922676 date "2007".
- 2007922676 date "c2007.".
- 2007922676 dateCopyrighted "c2007.".
- 2007922676 description "Includes bibliographical references (p. [221]-232) and index.".
- 2007922676 extent "ix, 236 p. :".
- 2007922676 identifier "0761837531 (paper : alk. paper)".
- 2007922676 identifier "9780761837527 (hbk.)".
- 2007922676 identifier 2007922676.html.
- 2007922676 issued "2007".
- 2007922676 issued "c2007.".
- 2007922676 language "eng".
- 2007922676 publisher "Lanham, MD : University Press of America,".
- 2007922676 subject "658.8/12 22".
- 2007922676 subject "Customer relations.".
- 2007922676 subject "Customer services.".
- 2007922676 subject "HF5415.5 .Z54 2007".
- 2007922676 title "Customer friendly : the organizational architecture of service / James T. Ziegenfuss, Jr.".
- 2007922676 type "text".