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- 2007943073 contributor B11070066.
- 2007943073 created "c2008.".
- 2007943073 date "2008".
- 2007943073 date "c2008.".
- 2007943073 dateCopyrighted "c2008.".
- 2007943073 description "Includes bibliographical references.".
- 2007943073 extent "xvii, 203 p. :".
- 2007943073 identifier "9783540774297 (hardcover : alk. paper)".
- 2007943073 identifier 2007943073.html.
- 2007943073 issued "2008".
- 2007943073 issued "c2008.".
- 2007943073 language "eng".
- 2007943073 publisher "Berlin : Springer,".
- 2007943073 subject "Consumer satisfaction Research.".
- 2007943073 subject "Customer loyalty.".
- 2007943073 subject "Customer relations.".
- 2007943073 subject "HF5415.5 .F756 2008".
- 2007943073 subject "Total quality management.".
- 2007943073 title "From customer retention to a holistic stakeholder management system : living a vision / [edited by] Margit Huber, Susanne O'Gorman.".
- 2007943073 type "text".