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- 2008000741 contributor B11071567.
- 2008000741 contributor B11071568.
- 2008000741 created "2008.".
- 2008000741 date "2008".
- 2008000741 date "2008.".
- 2008000741 dateCopyrighted "2008.".
- 2008000741 description "Includes bibliographical references (p. 153-155) and index.".
- 2008000741 description "Mind Kokoro -- Body Karada -- Soul Tamashii.".
- 2008000741 extent "xiv, 162 p. :".
- 2008000741 identifier "9780273715351 (alk. paper)".
- 2008000741 identifier 2008000741.html.
- 2008000741 issued "2008".
- 2008000741 issued "2008.".
- 2008000741 language "eng".
- 2008000741 publisher "Harlow, England ; New York : FT Prentice Hall,".
- 2008000741 subject "658./12 22".
- 2008000741 subject "Customer services.".
- 2008000741 subject "HF5415.5 .S557 2008".
- 2008000741 subject "Service industries.".
- 2008000741 tableOfContents "Mind Kokoro -- Body Karada -- Soul Tamashii.".
- 2008000741 title "Living service : how to deliver the service of the future today / Marc Silvester and Mohi Ahmed.".
- 2008000741 type "text".