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- 2008011683 contributor B11084936.
- 2008011683 created "c2008.".
- 2008011683 date "2008".
- 2008011683 date "c2008.".
- 2008011683 dateCopyrighted "c2008.".
- 2008011683 extent "xi, 296 p. :".
- 2008011683 identifier "9780071592789 (alk. paper)".
- 2008011683 identifier 2008011683-b.html.
- 2008011683 identifier 2008011683-d.html.
- 2008011683 identifier 2008011683.html.
- 2008011683 issued "2008".
- 2008011683 issued "c2008.".
- 2008011683 language "eng".
- 2008011683 publisher "New York : McGraw-Hill,".
- 2008011683 subject "658.8/12 22".
- 2008011683 subject "Customer relations.".
- 2008011683 subject "Customer services.".
- 2008011683 subject "HF5415.5 .L585 2008".
- 2008011683 title "How you do-- what you do : create service excellence that wins clients for life / by Bob Livingston.".
- 2008011683 type "text".