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- 2008015960 contributor B11090007.
- 2008015960 created "c2009.".
- 2008015960 date "2009".
- 2008015960 date "c2009.".
- 2008015960 dateCopyrighted "c2009.".
- 2008015960 description "Health communications and quality care -- Principles of human communication -- The nature of therapeutic communications -- Cultural similarities and differences and communication -- The pervasive role of confirmation and empathy -- Communications that contribute to trust and mistrust of the providers -- The art and skillful use of questions -- Therapeutic use of silence and pauses -- The impact and limitations of self-disclosure -- The proper placement of advisement -- Reflections and interpretations -- The judicious use of confrontations, orders, and commands -- Communicating with patients with low literacy -- Communicating with patients with chronic and/or life-threatening illness -- Communicating with patients in crisis -- Communicating effectively with patients displaying significant negative or resistive coping responses -- Communications within and across healthcare provider groups -- Conflict in the healthcare system: understanding communications and resolving dispute -- Family dynamics and communications with patients' significant others -- The privileged nature of patient and provider communications: the issue of patients' rights -- The privileged nature of patient and provider communications: issues of confidentiality, anonymity, and privacy -- Health communications to enhance behavioral change -- Internet use and communications of patients and providers -- Altering systems of care to enhance healthcare communications.".
- 2008015960 description "Includes bibliographical references (p. 439-462) and index.".
- 2008015960 extent "xxxiv, 485 p. :".
- 2008015960 identifier "0763755575 (pbk.)".
- 2008015960 identifier "9780763755577 (pbk.)".
- 2008015960 identifier 2008015960.html.
- 2008015960 issued "2009".
- 2008015960 issued "c2009.".
- 2008015960 language "eng".
- 2008015960 publisher "Sudbury, Mass. : Jones and Bartlett Publishers,".
- 2008015960 subject "610.69 22".
- 2008015960 subject "Allied health personnel and patient.".
- 2008015960 subject "Communication in medicine.".
- 2008015960 subject "Communication.".
- 2008015960 subject "Health Personnel.".
- 2008015960 subject "Interpersonal communication.".
- 2008015960 subject "Patients psychology.".
- 2008015960 subject "Professional-Patient Relations.".
- 2008015960 subject "R727.3 .V36 2009".
- 2008015960 subject "W 21 V2176ca 2009".
- 2008015960 tableOfContents "Health communications and quality care -- Principles of human communication -- The nature of therapeutic communications -- Cultural similarities and differences and communication -- The pervasive role of confirmation and empathy -- Communications that contribute to trust and mistrust of the providers -- The art and skillful use of questions -- Therapeutic use of silence and pauses -- The impact and limitations of self-disclosure -- The proper placement of advisement -- Reflections and interpretations -- The judicious use of confrontations, orders, and commands -- Communicating with patients with low literacy -- Communicating with patients with chronic and/or life-threatening illness -- Communicating with patients in crisis -- Communicating effectively with patients displaying significant negative or resistive coping responses -- Communications within and across healthcare provider groups -- Conflict in the healthcare system: understanding communications and resolving dispute -- Family dynamics and communications with patients' significant others -- The privileged nature of patient and provider communications: the issue of patients' rights -- The privileged nature of patient and provider communications: issues of confidentiality, anonymity, and privacy -- Health communications to enhance behavioral change -- Internet use and communications of patients and providers -- Altering systems of care to enhance healthcare communications.".
- 2008015960 title "Communication skills for the health care professional : concepts, practice, and evidence / Gwen van Servellen.".
- 2008015960 type "text".