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- 2008041896 abstract "Publisher's description -- Tripp and Bies educate employees and managers about the right and wrong ways to deal with workplace conflict, specifically revenge. The authors have amassed dozens of lively stories, insights and counter-intuitive truths to bring to the book. Not only will managers and employees find this information useful and entertaining, but most readers will find applications in their home lives as well as in their work lives. The core argument is that revenge is about justice. Avenging employees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice on their own. The authors address specific questions, such as: * What kinds of offenses result in revenge? * Why do some victims respond more aggressively to harm than others? * What role does the organization play in how victims respond to offenses? * What's the best advice for managers who wish to prevent their employees from seeking revenge? * Most employees experience the desire for revenge, and are ready to settle their own scores at work when management won't enforce justice. This book offers a model that sequences avengers' thoughts and behaviors, from the beginning of the conflict to its end. The model is grounded in scientific research and organizes disparate findings into a whole.".
- 2008041896 contributor B11121507.
- 2008041896 contributor B11121508.
- 2008041896 created "c2009.".
- 2008041896 date "2009".
- 2008041896 date "c2009.".
- 2008041896 dateCopyrighted "c2009.".
- 2008041896 description "An introduction to revenge in the workplace -- Peering into the soul of discontent : the phenomenon of revenge -- Three triggers of revenge : why people try to get even -- You started it! the mind game inside the blame game -- I'm as mad as hell and I'm not going to take it anymore! : understanding the motivating power of righteous anger -- You started it--but I'll finish it! how people get even -- Preventing revenge before it happens : practical advice for managers--and would-be avengers -- Moving beyond revenge : don't get mad, don't get even--get ahead.".
- 2008041896 description "Includes bibliographical references (p. 187-219) and index.".
- 2008041896 description "Publisher's description -- Tripp and Bies educate employees and managers about the right and wrong ways to deal with workplace conflict, specifically revenge. The authors have amassed dozens of lively stories, insights and counter-intuitive truths to bring to the book. Not only will managers and employees find this information useful and entertaining, but most readers will find applications in their home lives as well as in their work lives. The core argument is that revenge is about justice. Avenging employees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice on their own. The authors address specific questions, such as: * What kinds of offenses result in revenge? * Why do some victims respond more aggressively to harm than others? * What role does the organization play in how victims respond to offenses? * What's the best advice for managers who wish to prevent their employees from seeking revenge? * Most employees experience the desire for revenge, and are ready to settle their own scores at work when management won't enforce justice. This book offers a model that sequences avengers' thoughts and behaviors, from the beginning of the conflict to its end. The model is grounded in scientific research and organizes disparate findings into a whole.".
- 2008041896 extent "vii, 230 p. ;".
- 2008041896 identifier "0470339675 (cloth)".
- 2008041896 identifier "9780470339671 (cloth)".
- 2008041896 issued "2009".
- 2008041896 issued "c2009.".
- 2008041896 language "eng".
- 2008041896 publisher "San Francisco : Jossey-Bass,".
- 2008041896 subject "658.3/82 22".
- 2008041896 subject "Anger in the workplace.".
- 2008041896 subject "HD58.7 .T742 2009".
- 2008041896 subject "Interpersonal confrontation.".
- 2008041896 subject "Organizational behavior.".
- 2008041896 subject "Revenge.".
- 2008041896 tableOfContents "An introduction to revenge in the workplace -- Peering into the soul of discontent : the phenomenon of revenge -- Three triggers of revenge : why people try to get even -- You started it! the mind game inside the blame game -- I'm as mad as hell and I'm not going to take it anymore! : understanding the motivating power of righteous anger -- You started it--but I'll finish it! how people get even -- Preventing revenge before it happens : practical advice for managers--and would-be avengers -- Moving beyond revenge : don't get mad, don't get even--get ahead.".
- 2008041896 title "Getting even : the truth about workplace revenge--and how to stop it / Thomas M. Tripp & Robert J. Bies.".
- 2008041896 type "text".