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- 2008045919 alternative "U. S. pharmacist.".
- 2008045919 contributor B11126392.
- 2008045919 contributor B11126393.
- 2008045919 created "c2009.".
- 2008045919 date "2009".
- 2008045919 date "c2009.".
- 2008045919 dateCopyrighted "c2009.".
- 2008045919 description "Caring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues -- Affect the relationship -- Cultural competence -- Communicating on sensitive topics -- Kimberly braxton lloyd and bruce a. berger -- Communicating with patients who have literacy limitations.".
- 2008045919 description "Includes bibliographical references and index.".
- 2008045919 extent "254 p. ;".
- 2008045919 identifier "9781582121321 (alk. paper)".
- 2008045919 issued "2009".
- 2008045919 issued "c2009.".
- 2008045919 language "eng".
- 2008045919 publisher "Washington, DC : American Pharmacists Association,".
- 2008045919 subject "615/.1 22".
- 2008045919 subject "Communication in pharmacy.".
- 2008045919 subject "Communication.".
- 2008045919 subject "Pharmacist and patient.".
- 2008045919 subject "Pharmacists.".
- 2008045919 subject "Professional-Patient Relations.".
- 2008045919 subject "QV 21 B496c 2009".
- 2008045919 subject "RS56 .B474 2009".
- 2008045919 tableOfContents "Caring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues -- Affect the relationship -- Cultural competence -- Communicating on sensitive topics -- Kimberly braxton lloyd and bruce a. berger -- Communicating with patients who have literacy limitations.".
- 2008045919 title "Communication skills for pharmacists : building relationships, improving patient care / Bruce A. Berger.".
- 2008045919 type "text".