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- 2008298855 contributor B11152608.
- 2008298855 created "c2008.".
- 2008298855 date "2008".
- 2008298855 date "c2008.".
- 2008298855 dateCopyrighted "c2008.".
- 2008298855 extent "xxviii, 180 p. :".
- 2008298855 identifier "1427796718".
- 2008298855 identifier "9781427796714".
- 2008298855 identifier 2008298855-b.html.
- 2008298855 identifier 2008298855-d.html.
- 2008298855 issued "2008".
- 2008298855 issued "c2008.".
- 2008298855 language "eng".
- 2008298855 publisher "New York : Kaplan,".
- 2008298855 subject "658.8/12 22".
- 2008298855 subject "Advertising.".
- 2008298855 subject "Customer Services.".
- 2008298855 subject "HF5415.5 .S622 2008".
- 2008298855 subject "Marketing.".
- 2008298855 title "The art of client service / Robert Solomon.".
- 2008298855 type "text".