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- 2009017660 contributor B11413868.
- 2009017660 contributor B11413869.
- 2009017660 created "c2009.".
- 2009017660 date "2009".
- 2009017660 date "c2009.".
- 2009017660 dateCopyrighted "c2009.".
- 2009017660 description "Includes bibliographical references and index.".
- 2009017660 description "Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview.".
- 2009017660 extent "xiv, 290 p. :".
- 2009017660 identifier "9781555706555 (alk. paper)".
- 2009017660 isPartOf "How-to-do-it manuals ; no. 166".
- 2009017660 issued "2009".
- 2009017660 issued "c2009.".
- 2009017660 language "eng".
- 2009017660 publisher "New York : Neal-Schuman Publishers Inc.,".
- 2009017660 subject "025.5/2 22".
- 2009017660 subject "Electronic reference services (Libraries)".
- 2009017660 subject "Interviewing.".
- 2009017660 subject "Reference services (Libraries)".
- 2009017660 subject "Z711 .R64 2009".
- 2009017660 tableOfContents "Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview.".
- 2009017660 title "Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.".
- 2009017660 type "text".