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- 2009043600 contributor B11445331.
- 2009043600 contributor B11445332.
- 2009043600 created "2009.".
- 2009043600 date "2009".
- 2009043600 date "2009.".
- 2009043600 dateCopyrighted "2009.".
- 2009043600 description "Includes bibliographical references and index.".
- 2009043600 extent "x, 204 p. :".
- 2009043600 identifier "9780873897624 (alk. paper)".
- 2009043600 issued "2009".
- 2009043600 issued "2009.".
- 2009043600 language "eng".
- 2009043600 publisher "Milwaukee, WI : ASQ Quality Press,".
- 2009043600 subject "658.4/013 22".
- 2009043600 subject "ISO 9001 Standard.".
- 2009043600 subject "Quality control Standards.".
- 2009043600 subject "TS156 .C73 2009".
- 2009043600 title "Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations / Charles A. Cianfrani and John E. (Jack) West.".
- 2009043600 type "text".