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- 2009050536 contributor B11453715.
- 2009050536 created "c2010.".
- 2009050536 date "2010".
- 2009050536 date "c2010.".
- 2009050536 dateCopyrighted "c2010.".
- 2009050536 extent "xiv, 130 p. :".
- 2009050536 identifier "0749459980 (ebk)".
- 2009050536 identifier "0749460431".
- 2009050536 identifier "9780749459987 (ebk)".
- 2009050536 identifier "9780749460433".
- 2009050536 identifier 2009050536-b.html.
- 2009050536 identifier 2009050536-d.html.
- 2009050536 identifier 2009050536-t.html.
- 2009050536 isPartOf "Creating success".
- 2009050536 isPartOf "Creating success.".
- 2009050536 issued "2010".
- 2009050536 issued "c2010.".
- 2009050536 language "eng".
- 2009050536 publisher "London ; Philadelphia : Kogan Page,".
- 2009050536 subject "658.8/12 22".
- 2009050536 subject "Customer relations Case studies.".
- 2009050536 subject "Customer relations.".
- 2009050536 subject "Customer services Case studies.".
- 2009050536 subject "Customer services.".
- 2009050536 subject "HF5415.5 .W449 2010".
- 2009050536 title "Effective customer care / Pat Wellington.".
- 2009050536 type "text".