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- 2009278465 contributor B11461468.
- 2009278465 created "c2008.".
- 2009278465 date "2008".
- 2009278465 date "c2008.".
- 2009278465 dateCopyrighted "c2008.".
- 2009278465 extent "xxii, 246 p. :".
- 2009278465 identifier "0071497927 (alk. paper)".
- 2009278465 identifier "9780071497923 (alk. paper)".
- 2009278465 identifier 2009278465-b.html.
- 2009278465 identifier 2009278465-d.html.
- 2009278465 issued "2008".
- 2009278465 issued "c2008.".
- 2009278465 language "eng".
- 2009278465 publisher "New York, : McGraw-Hill,".
- 2009278465 subject "658.4 22".
- 2009278465 subject "Customer relations Management.".
- 2009278465 subject "HF5415.5 .S27 2008".
- 2009278465 subject "Leadership.".
- 2009278465 subject "Management.".
- 2009278465 title "Built to serve : how to drive the bottom line with people-first practices / Dan J. Sanders.".
- 2009278465 type "text".