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- 2009285812 contributor B11467875.
- 2009285812 contributor B11467876.
- 2009285812 created "2008.".
- 2009285812 date "2008.".
- 2009285812 date "2009".
- 2009285812 dateCopyrighted "2008.".
- 2009285812 description "Includes bibliographical references (p. 255-256) and index.".
- 2009285812 extent "xx, 262 p. :".
- 2009285812 identifier "0738431184".
- 2009285812 identifier "9780738431185".
- 2009285812 isPartOf "IBM redbooks".
- 2009285812 issued "2008.".
- 2009285812 issued "2009".
- 2009285812 language "eng".
- 2009285812 publisher "[United States?] : IBM, International Technical Support organization,".
- 2009285812 subject "Computer technical support.".
- 2009285812 subject "HD30.2 .I546 2008".
- 2009285812 subject "IBM Tivoli service request manager.".
- 2009285812 subject "IBM software.".
- 2009285812 subject "Information technology Management.".
- 2009285812 subject "Support services (Management)".
- 2009285812 title "Integration guide for IBM Tivoli service request manager V7.1 / [Vasfi Gucer ... et al.].".
- 2009285812 type "text".