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- 2009288029 contributor B11470273.
- 2009288029 contributor B11470274.
- 2009288029 created "c2009.".
- 2009288029 date "2009".
- 2009288029 date "c2009.".
- 2009288029 dateCopyrighted "c2009.".
- 2009288029 description "Includes bibliographical references and index.".
- 2009288029 extent "xx, 328 p. :".
- 2009288029 identifier "0738432210".
- 2009288029 identifier "9780738432212".
- 2009288029 isPartOf "IBM redbooks".
- 2009288029 issued "2009".
- 2009288029 issued "c2009.".
- 2009288029 language "eng".
- 2009288029 publisher "[Poughkeepse, NY] : IBM, International Technical Support Organization,".
- 2009288029 subject "IBM Service management portfolio.".
- 2009288029 subject "Information technology Management.".
- 2009288029 subject "T58.64 .E57 2009".
- 2009288029 title "End-to-end service management using IBM Service management portfolio / [Vasfi Gucer ... et al.].".
- 2009288029 type "text".