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- 2009396275 contributor B11567539.
- 2009396275 created "2008.".
- 2009396275 date "2008".
- 2009396275 date "2008.".
- 2009396275 dateCopyrighted "2008.".
- 2009396275 extent "xvi, 203 p. :".
- 2009396275 identifier "1906403295 (pbk.)".
- 2009396275 identifier "9781906403294 (pbk.)".
- 2009396275 issued "2008".
- 2009396275 issued "2008.".
- 2009396275 language "eng".
- 2009396275 publisher "London : Global Professional,".
- 2009396275 subject "331.11068/8 22".
- 2009396275 subject "Financial services industry Customer services.".
- 2009396275 subject "Financial services industry.".
- 2009396275 subject "HF5429 .B326 2008".
- 2009396275 title "Retail financial services / Claire Bateson.".
- 2009396275 type "text".