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- 2009473113 contributor B11645191.
- 2009473113 contributor B11645192.
- 2009473113 created "c2008.".
- 2009473113 date "2008".
- 2009473113 date "c2008.".
- 2009473113 dateCopyrighted "c2008.".
- 2009473113 description "Includes bibliographical references.".
- 2009473113 extent "561 p. :".
- 2009473113 identifier "3593387409 (pbk. : alk. paper)".
- 2009473113 identifier "9783593387406 (pbk. : alk. paper)".
- 2009473113 identifier dokserv?id=3112037&prov=M&dok_var=1&dok_ext=htm.
- 2009473113 issued "2008".
- 2009473113 issued "c2008.".
- 2009473113 language "ger eng".
- 2009473113 language "ger".
- 2009473113 publisher "Frankfurt am Main ; New York : Campus,".
- 2009473113 subject "338/.064 22".
- 2009473113 subject "Customer services Congresses.".
- 2009473113 subject "HD45 .D488 2008".
- 2009473113 subject "Technological innovations Management Congresses.".
- 2009473113 title "Technologie und Dienstleistung : Innovationen in Forschung, Wissenschaft und Unternehmen : Beiträge der 7. Dienstleistungstagung des BMBF / Inken Gatermann, Myriam Fleck (Hg.).".
- 2009473113 type "text".