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- 2009929436 contributor B11726523.
- 2009929436 created "c2009.".
- 2009929436 date "2009".
- 2009929436 date "c2009.".
- 2009929436 dateCopyrighted "c2009.".
- 2009929436 description "Includes bibliographical references (p. 269).".
- 2009929436 extent "ix, 268 p. ;".
- 2009929436 identifier "9780615286365 (alk. paper : hbk.)".
- 2009929436 issued "2009".
- 2009929436 issued "c2009.".
- 2009929436 language "eng".
- 2009929436 publisher "Los Gatos, Calif. : Milo Hill Press,".
- 2009929436 subject "Consulting firms.".
- 2009929436 subject "Customer services.".
- 2009929436 subject "HD69.C6 W49 2009".
- 2009929436 subject "Service industries.".
- 2009929436 title "The art of professional services : a guide to integrating services into product companies / Mary Ann Whiteman.".
- 2009929436 type "text".