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- 2010004501 contributor B11741915.
- 2010004501 created "c2010.".
- 2010004501 date "2010".
- 2010004501 date "c2010.".
- 2010004501 dateCopyrighted "c2010.".
- 2010004501 description "Includes bibliographical references.".
- 2010004501 extent "xii, 97 p. :".
- 2010004501 identifier "9781422129739 (pbk. : alk. paper)".
- 2010004501 isPartOf "Pocket mentor series".
- 2010004501 issued "2010".
- 2010004501 issued "c2010.".
- 2010004501 language "eng".
- 2010004501 publisher "Boston, Mass. : Harvard Business Press,".
- 2010004501 subject "658.4/06 22".
- 2010004501 subject "HD58.87 .I54 2010".
- 2010004501 subject "Organizational change.".
- 2010004501 subject "Reengineering (Management)".
- 2010004501 title "Improving business processes : expert solutions to everyday challenges.".
- 2010004501 type "text".