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- 2010004577 contributor B11742003.
- 2010004577 created "c2011.".
- 2010004577 date "2011".
- 2010004577 date "c2011.".
- 2010004577 dateCopyrighted "c2011.".
- 2010004577 description "Includes bibliographical references and index.".
- 2010004577 description "Veterinary health care team members -- The receptionist team -- Team management -- Veterinary ethics and legal issues -- Human resources -- Stress and burnout -- Practice design -- Technology in the office -- Outside diagnostic laboratory services -- Marketing -- Client communications -- Interacting with a grieving client -- Appointment management systems -- Medical records management -- Inventory management -- Controlled substances -- Logs -- Accounts receivable -- Pet health insurance -- Preparing and maintaining a budget -- Occupational hazards and safety issues -- Security -- Clinical assisting -- Calculations and conversions -- Professional development.".
- 2010004577 extent "xi, 473 p. :".
- 2010004577 identifier "1437704468".
- 2010004577 identifier "9781437704464 (pbk. : alk. paper)".
- 2010004577 issued "2011".
- 2010004577 issued "c2011.".
- 2010004577 language "eng".
- 2010004577 publisher "St. Louis, Mo. : Saunders/Elsevier,".
- 2010004577 spatial "United States.".
- 2010004577 subject "2010 J-162".
- 2010004577 subject "636.089068 22".
- 2010004577 subject "Animal Technicians United States.".
- 2010004577 subject "Animal health technicians.".
- 2010004577 subject "Office Management organization & administration United States.".
- 2010004577 subject "Office management.".
- 2010004577 subject "Practice Management, Medical organization & administration United States.".
- 2010004577 subject "SF 756.4 P926f 2011".
- 2010004577 subject "SF756.4 .P74 2011".
- 2010004577 subject "Veterinarians United States.".
- 2010004577 subject "Veterinary Medicine organization & administration United States.".
- 2010004577 subject "Veterinary services Administration.".
- 2010004577 tableOfContents "Veterinary health care team members -- The receptionist team -- Team management -- Veterinary ethics and legal issues -- Human resources -- Stress and burnout -- Practice design -- Technology in the office -- Outside diagnostic laboratory services -- Marketing -- Client communications -- Interacting with a grieving client -- Appointment management systems -- Medical records management -- Inventory management -- Controlled substances -- Logs -- Accounts receivable -- Pet health insurance -- Preparing and maintaining a budget -- Occupational hazards and safety issues -- Security -- Clinical assisting -- Calculations and conversions -- Professional development.".
- 2010004577 title "Front office management for the veterinary team / Heather Prendergast.".
- 2010004577 type "text".