Matches in Library of Congress for { <http://lccn.loc.gov/2010015779> ?p ?o. }
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- 2010015779 contributor B11755574.
- 2010015779 contributor B11755575.
- 2010015779 created "c2011.".
- 2010015779 date "2011".
- 2010015779 date "c2011.".
- 2010015779 dateCopyrighted "c2011.".
- 2010015779 description "Customer service : making it a personal commitment -- Reception : the patient has arrived, now what -- Registration : the process of enrolling patients -- Telephones : techniques to manage calls -- Scheduling : setting appointments for patients -- Time-of-service payments : collecting from patients -- Waiting : managing the patient's wait -- Check-out : handling the patient's exit.".
- 2010015779 description "Includes bibliographical references and index.".
- 2010015779 extent "xiv, 205 p. ;".
- 2010015779 identifier "9781568293790".
- 2010015779 issued "2011".
- 2010015779 issued "c2011.".
- 2010015779 language "eng".
- 2010015779 publisher "Englewood, CO : Medical Group Management Association,".
- 2010015779 subject "610.68 22".
- 2010015779 subject "Medical offices Management.".
- 2010015779 subject "Office Management organization & administration.".
- 2010015779 subject "Practice Management, Medical organization & administration.".
- 2010015779 subject "R728 .W656 2011".
- 2010015779 subject "W 80 W886f 2011".
- 2010015779 tableOfContents "Customer service : making it a personal commitment -- Reception : the patient has arrived, now what -- Registration : the process of enrolling patients -- Telephones : techniques to manage calls -- Scheduling : setting appointments for patients -- Time-of-service payments : collecting from patients -- Waiting : managing the patient's wait -- Check-out : handling the patient's exit.".
- 2010015779 title "Front office success : how to satisfy patients and boost the bottom line / Elizabeth W. Woodcock.".
- 2010015779 type "text".