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- 2010020874 contributor B11761652.
- 2010020874 created "c2010.".
- 2010020874 date "2010".
- 2010020874 date "c2010.".
- 2010020874 dateCopyrighted "c2010.".
- 2010020874 description "Includes bibliographical references and index.".
- 2010020874 extent "xvi, 162 p. :".
- 2010020874 identifier "0754678873 (hardback : alk. paper)".
- 2010020874 identifier "0754697568 (ebook)".
- 2010020874 identifier "9780754678878 (hardback : alk. paper)".
- 2010020874 identifier "9780754697565 (ebook)".
- 2010020874 issued "2010".
- 2010020874 issued "c2010.".
- 2010020874 language "eng".
- 2010020874 publisher "Burlington, VT : Ashgate,".
- 2010020874 subject "387.7 22".
- 2010020874 subject "Airlines Customer services.".
- 2010020874 subject "Airlines.".
- 2010020874 subject "HE9761.1 .C55 2010".
- 2010020874 title "Stormy skies : airlines in crisis / Paul Clark.".
- 2010020874 type "text".