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- 2010021535 contributor B11762445.
- 2010021535 contributor B11762446.
- 2010021535 created "c2011.".
- 2010021535 date "2011".
- 2010021535 date "c2011.".
- 2010021535 dateCopyrighted "c2011.".
- 2010021535 description "Improving performance through a lean transformation -- Establishing a context for improving organizational performance -- From knowledge to practice -- Overview : understanding basic concepts of lean thinking -- Value streams, wasteful activities, and unacceptable results -- Performance measures -- Value stream and process flow mapping -- Problem solving to identify improvement opportunities -- Implementing improvements and tracking results -- Creating a culture of organizational learning and your lean transformation -- Case studies of lean transformations in service organizations.".
- 2010021535 description "Includes bibliographical references and index.".
- 2010021535 extent "xvii, 205 p. :".
- 2010021535 identifier "1933478659 (pbk. : alk. paper)".
- 2010021535 identifier "9781933478654 (pbk. : alk. paper)".
- 2010021535 issued "2011".
- 2010021535 issued "c2011.".
- 2010021535 language "eng".
- 2010021535 publisher "Chicago, Ill. : Lyceum Books,".
- 2010021535 subject "658.4/01 22".
- 2010021535 subject "Corporate culture.".
- 2010021535 subject "HD9980.5 .M547 2011".
- 2010021535 subject "Organizational effectiveness.".
- 2010021535 subject "Service industries.".
- 2010021535 subject "Value added.".
- 2010021535 tableOfContents "Improving performance through a lean transformation -- Establishing a context for improving organizational performance -- From knowledge to practice -- Overview : understanding basic concepts of lean thinking -- Value streams, wasteful activities, and unacceptable results -- Performance measures -- Value stream and process flow mapping -- Problem solving to identify improvement opportunities -- Implementing improvements and tracking results -- Creating a culture of organizational learning and your lean transformation -- Case studies of lean transformations in service organizations.".
- 2010021535 title "Improving performance in service organizations : how to implement a lean transformation / Joyce A. Miller, Tatiana Bogatova, Bruce Carnohan.".
- 2010021535 type "text".