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- 2010036020 contributor B11779871.
- 2010036020 created "c2011.".
- 2010036020 date "2011".
- 2010036020 date "c2011.".
- 2010036020 dateCopyrighted "c2011.".
- 2010036020 extent "iv, 252 p. :".
- 2010036020 identifier "9780470637708 (acid-free paper)".
- 2010036020 identifier 9780470637708.jpg.
- 2010036020 issued "2011".
- 2010036020 issued "c2011.".
- 2010036020 language "eng".
- 2010036020 publisher "Hoboken, N.J. : Wiley,".
- 2010036020 subject "658.8/12 22".
- 2010036020 subject "Customer services.".
- 2010036020 subject "HF5415.5 .C6225 2011".
- 2010036020 subject "Internet marketing.".
- 2010036020 subject "Social media.".
- 2010036020 title "The ultimate online customer service guide : how to connect with your customers to sell more! / Marsha Collier.".
- 2010036020 type "text".