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- 2010040792 contributor B11785574.
- 2010040792 contributor B11785575.
- 2010040792 created "c2010.".
- 2010040792 date "2010".
- 2010040792 date "c2010.".
- 2010040792 dateCopyrighted "c2010.".
- 2010040792 description "Introduction: the rise and fall of corporate heroes -- Design: From the worm's eye view to the bird's eye view: the principles of designing processes -- Measure for measure: getting process metrics right -- Taking ownership: creating a new role for a process organization -- Performers and infrastructure: Getting end-to-end work done -- Leadership and culture: creating change and making it stick -- Governance and expertise: keeping process on course -- Pulling it all together -- Tetra Pak: a business transformed -- Gamesa: creating a company-wide process culture -- Four Aces: coming up short -- Hattaway Inc.: the band-aid -- Acme specialities: the best-laid plans -- Modeling process maturity: your guide through the journey -- The process and enterprise maturity model (PEMM).".
- 2010040792 extent "viii, 302 p. :".
- 2010040792 identifier "9780307453792 (hbk.)".
- 2010040792 identifier "9780307459794 (ebk.)".
- 2010040792 issued "2010".
- 2010040792 issued "c2010.".
- 2010040792 language "eng".
- 2010040792 publisher "New York : Crown Business,".
- 2010040792 subject "658.5/1 22".
- 2010040792 subject "HD58.87 .H3624 2010".
- 2010040792 subject "Management.".
- 2010040792 subject "Organizational effectiveness.".
- 2010040792 subject "Performance.".
- 2010040792 subject "Reengineering (Management)".
- 2010040792 subject "Workflow.".
- 2010040792 tableOfContents "Introduction: the rise and fall of corporate heroes -- Design: From the worm's eye view to the bird's eye view: the principles of designing processes -- Measure for measure: getting process metrics right -- Taking ownership: creating a new role for a process organization -- Performers and infrastructure: Getting end-to-end work done -- Leadership and culture: creating change and making it stick -- Governance and expertise: keeping process on course -- Pulling it all together -- Tetra Pak: a business transformed -- Gamesa: creating a company-wide process culture -- Four Aces: coming up short -- Hattaway Inc.: the band-aid -- Acme specialities: the best-laid plans -- Modeling process maturity: your guide through the journey -- The process and enterprise maturity model (PEMM).".
- 2010040792 title "Faster, cheaper, better : the 9 levers for transforming how work gets done / Michael Hammer and Lisa W. Hershman.".
- 2010040792 type "text".