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- 2010043320 contributor B11788554.
- 2010043320 contributor B11788555.
- 2010043320 created "c2011.".
- 2010043320 date "2011".
- 2010043320 date "c2011.".
- 2010043320 dateCopyrighted "c2011.".
- 2010043320 description "Includes bibliographical references (p. 249-251) and index.".
- 2010043320 extent "xv, 256 p. :".
- 2010043320 identifier "9780470915479 (pbk.)".
- 2010043320 identifier 9780470915479.jpg.
- 2010043320 issued "2011".
- 2010043320 issued "c2011.".
- 2010043320 language "eng".
- 2010043320 publisher "Hoboken, N.J. : Wiley,".
- 2010043320 subject "650.1/3 22".
- 2010043320 subject "Customer relations.".
- 2010043320 subject "Customer services.".
- 2010043320 subject "HF5415.5 .A3 2011".
- 2010043320 subject "Success in business.".
- 2010043320 title "The relationship edge : the key to strategic influence and selling success / Jerry Acuff with Wally Wood.".
- 2010043320 type "text".
