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- 2010047354 contributor B11793461.
- 2010047354 created "c2011.".
- 2010047354 date "2011".
- 2010047354 date "c2011.".
- 2010047354 dateCopyrighted "c2011.".
- 2010047354 description "Includes bibliographical references and index.".
- 2010047354 extent "xxviii, 413 p. :".
- 2010047354 identifier "9781609601386".
- 2010047354 identifier "9781609601409 (ebook)".
- 2010047354 issued "2011".
- 2010047354 issued "c2011.".
- 2010047354 language "eng".
- 2010047354 publisher "Hershey : Business Science Reference,".
- 2010047354 subject "658.4/038011 22".
- 2010047354 subject "HD30.2 .I5235 2011".
- 2010047354 subject "Service industries Information technology.".
- 2010047354 subject "Service industries Technological innovations.".
- 2010047354 subject "Web 2.0.".
- 2010047354 subject "Web services.".
- 2010047354 title "Information systems and new applications in the service sector : models and methods / John Wang.".
- 2010047354 type "text".