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- 2010048701 contributor B11795044.
- 2010048701 contributor B11795045.
- 2010048701 created "[2011], ©2011.".
- 2010048701 date "2011".
- 2010048701 date "[2011], ©2011.".
- 2010048701 dateCopyrighted "[2011], ©2011.".
- 2010048701 description "Foreword: Conflict : an opportunity for leadership / by Warren Bennis -- Understand the culture and dynamics of conflict -- Listen empathetically and responsively -- Search beneath the surface for hidden meanings -- Acknowledge and reframe emotions -- Separate what matters from what gets in the way -- Solve problems paradoxically and creatively -- Learn from difficult behaviors -- Lead and coach for transformation -- Explore resistance and negotiate collaboratively -- Mediate and design systems for prevention.".
- 2010048701 description "Includes bibliographical references and index.".
- 2010048701 extent "xxxii, 368 pages :".
- 2010048701 identifier "0470922249 (pbk.)".
- 2010048701 identifier "9780470922248 (pbk.)".
- 2010048701 issued "2011".
- 2010048701 issued "[2011], ©2011.".
- 2010048701 language "eng".
- 2010048701 publisher "San Francisco : Jossey-Bass,".
- 2010048701 subject "650.1/3 22".
- 2010048701 subject "Conflict management.".
- 2010048701 subject "HD42 .C56 2011".
- 2010048701 subject "Interpersonal relations.".
- 2010048701 subject "Personnel management Psychological aspects.".
- 2010048701 subject "Psychology, Industrial.".
- 2010048701 tableOfContents "Foreword: Conflict : an opportunity for leadership / by Warren Bennis -- Understand the culture and dynamics of conflict -- Listen empathetically and responsively -- Search beneath the surface for hidden meanings -- Acknowledge and reframe emotions -- Separate what matters from what gets in the way -- Solve problems paradoxically and creatively -- Learn from difficult behaviors -- Lead and coach for transformation -- Explore resistance and negotiate collaboratively -- Mediate and design systems for prevention.".
- 2010048701 title "Resolving conflicts at work : ten strategies for everyone on the job / Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis.".
- 2010048701 type "text".