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- 2010054391 contributor B11801974.
- 2010054391 contributor B11801975.
- 2010054391 created "c2011.".
- 2010054391 date "2011".
- 2010054391 date "c2011.".
- 2010054391 dateCopyrighted "c2011.".
- 2010054391 description "Includes bibliographical references and index.".
- 2010054391 extent "xxvii, 359 p. :".
- 2010054391 identifier "1422161978 (alk. paper)".
- 2010054391 identifier "9781422161975 (alk. paper)".
- 2010054391 issued "2011".
- 2010054391 issued "c2011.".
- 2010054391 language "eng".
- 2010054391 publisher "Boston, Mass. : Harvard Business Review Press,".
- 2010054391 subject "658.5/6 22".
- 2010054391 subject "Customer services.".
- 2010054391 subject "Diversification in industry.".
- 2010054391 subject "HF5415.15 .P56 2011".
- 2010054391 subject "Marketing.".
- 2010054391 subject "Product management.".
- 2010054391 title "The experience economy / B. Joseph Pine II, James H. Gilmore.".
- 2010054391 type "text".