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- 2010927580 contributor B12089390.
- 2010927580 contributor B12089391.
- 2010927580 created "c2010.".
- 2010927580 date "2010".
- 2010927580 date "c2010.".
- 2010927580 dateCopyrighted "c2010.".
- 2010927580 description "Includes bibliographical references (p. 127-128).".
- 2010927580 extent "ix, 128 p. :".
- 2010927580 identifier "056609164X (pbk.)".
- 2010927580 identifier "0566091658 (ebk.)".
- 2010927580 identifier "9780566091643 (pbk.)".
- 2010927580 identifier "9780566091650 (ebk.)".
- 2010927580 isPartOf "Gower HR transformation series".
- 2010927580 isPartOf "Gower HR transformation series.".
- 2010927580 issued "2010".
- 2010927580 issued "c2010.".
- 2010927580 language "eng".
- 2010927580 publisher "Farnham : Gower,".
- 2010927580 subject "658.562 22".
- 2010927580 subject "Consumer satisfaction Statistical methods.".
- 2010927580 subject "HD9980.5 .A42 2010".
- 2010927580 subject "Service industries Quality control.".
- 2010927580 subject "Six sigma (Quality control standard)".
- 2010927580 title "Six Sigma in HR transformation : achieving excellence in service delivery / Mircea Albeany and Ian Hunter with Jo Radford.".
- 2010927580 type "text".