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- 2011003250 contributor B12103181.
- 2011003250 created "c2011.".
- 2011003250 date "2011".
- 2011003250 date "c2011.".
- 2011003250 dateCopyrighted "c2011.".
- 2011003250 description "Includes bibliographical references and index.".
- 2011003250 description "What business are you in? -- Building lifetime relationships -- A winning proposition -- Planting seeds -- Stretch your comfort zone -- Game-changing tactics -- Focus on continuous improvement -- Hiring help -- Mix it up -- Think national, act local.".
- 2011003250 extent "xviii, 206 p. ;".
- 2011003250 identifier "1935618156 (alk. paper)".
- 2011003250 identifier "9781935618157 (alk. paper)".
- 2011003250 issued "2011".
- 2011003250 issued "c2011.".
- 2011003250 language "eng".
- 2011003250 publisher "Dallas, Tex. : BenBella Books,".
- 2011003250 subject "658.8/12 22".
- 2011003250 subject "Customer loyalty.".
- 2011003250 subject "Customer relations.".
- 2011003250 subject "Customer services.".
- 2011003250 subject "HF5415.5 .Z36 2011".
- 2011003250 tableOfContents "What business are you in? -- Building lifetime relationships -- A winning proposition -- Planting seeds -- Stretch your comfort zone -- Game-changing tactics -- Focus on continuous improvement -- Hiring help -- Mix it up -- Think national, act local.".
- 2011003250 title "Reinventing the wheel : the science of creating lifetime customers / Chris Zane.".
- 2011003250 type "text".