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- 2011005465 contributor B12105841.
- 2011005465 created "2011.".
- 2011005465 date "2011".
- 2011005465 date "2011.".
- 2011005465 dateCopyrighted "2011.".
- 2011005465 description "Machine generated contents note: -- Introduction Part 1: Laying the Foundation * Chapter 1: Review of Vested Outsourcing 5 Rules * Chapter 2: Creating a System that has a flexible framework * Chapter 3: WIIFWe / Creating a Shared Vision (Game Theory) Part 2: Creating a Process by the Rules * Rule 1: Outcome-Based vs. Transaction-Based Business Model * Chapter 4: Intent (includes the need for transparency, psychology/Bern) * Rule 2: Focus on the WHAT, not the HOW * Chapter 5: Statement of Objectives (suppliers write PWS, dynamic) * Rule 3: Clearly Defined and Measurable Desired Outcomes * Chapter 6: KPIs/Metrics (Performance Mgmt, Continuous Improvement, Dashboard) * Rule 4: Pricing Model with Incentives to Optimize Cost/Service Tradeoffs * Chapter 7: Matching Matching * Chapter 8: Incentives * Chapter 9: Continuous Alignment * Rule 5: Insight vs Oversight Governance Structure * Chapter 10: Relationship Management Framework (Layers, reverse bow tie) * Chapter 11: Change Management / Agility * Chapter 12: Transformation Management Process (problems, innovation) * Chapter 13: Exit Management, People Changes * Chapter 14: Other (IP, etc) Part 3 Getting to WE * Chapter 15: Collaboration, not Negotiation (how to think beyond negotiations) * Chapter 16: Writing the Contracts (T's and C's fall out when you go through and address each of the 12 commandments. These become your contract. Importance of plain language vs. legal ease) Conclusion * Appendix.".
- 2011005465 extent "xi, 395 p. :".
- 2011005465 identifier "9780230112681 (hardback)".
- 2011005465 issued "2011".
- 2011005465 issued "2011.".
- 2011005465 language "eng".
- 2011005465 publisher "New York : Palgrave Macmillan,".
- 2011005465 subject "658.4/058 22".
- 2011005465 subject "Contracting out.".
- 2011005465 subject "HD2365 .V59 2011".
- 2011005465 tableOfContents "Machine generated contents note: -- Introduction Part 1: Laying the Foundation * Chapter 1: Review of Vested Outsourcing 5 Rules * Chapter 2: Creating a System that has a flexible framework * Chapter 3: WIIFWe / Creating a Shared Vision (Game Theory) Part 2: Creating a Process by the Rules * Rule 1: Outcome-Based vs. Transaction-Based Business Model * Chapter 4: Intent (includes the need for transparency, psychology/Bern) * Rule 2: Focus on the WHAT, not the HOW * Chapter 5: Statement of Objectives (suppliers write PWS, dynamic) * Rule 3: Clearly Defined and Measurable Desired Outcomes * Chapter 6: KPIs/Metrics (Performance Mgmt, Continuous Improvement, Dashboard) * Rule 4: Pricing Model with Incentives to Optimize Cost/Service Tradeoffs * Chapter 7: Matching Matching * Chapter 8: Incentives * Chapter 9: Continuous Alignment * Rule 5: Insight vs Oversight Governance Structure * Chapter 10: Relationship Management Framework (Layers, reverse bow tie) * Chapter 11: Change Management / Agility * Chapter 12: Transformation Management Process (problems, innovation) * Chapter 13: Exit Management, People Changes * Chapter 14: Other (IP, etc) Part 3 Getting to WE * Chapter 15: Collaboration, not Negotiation (how to think beyond negotiations) * Chapter 16: Writing the Contracts (T's and C's fall out when you go through and address each of the 12 commandments. These become your contract. Importance of plain language vs. legal ease) Conclusion * Appendix.".
- 2011005465 title "The vested outsourcing manual / by Kate Vitasek with Jacqui Crawford, Jeanette Nyden, and Katherine Kawamoto.".
- 2011005465 type "text".