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- 2011008778 contributor B12109847.
- 2011008778 created "2012.".
- 2011008778 date "2012".
- 2011008778 date "2012.".
- 2011008778 dateCopyrighted "2012.".
- 2011008778 description "Includes bibliographical references and index.".
- 2011008778 extent "xxii, 232 p. :".
- 2011008778 identifier "8132106350 (hard back : alk. paper)".
- 2011008778 identifier "9788132106357 (hard back : alk. paper)".
- 2011008778 isPartOf "Response business books".
- 2011008778 issued "2012".
- 2011008778 issued "2012.".
- 2011008778 language "eng".
- 2011008778 publisher "New Delhi ; Thousand Oaks, Calif. : SAGE,".
- 2011008778 subject "658.4/012 22".
- 2011008778 subject "Customer relations Management.".
- 2011008778 subject "HF5415.5 .B488 2012".
- 2011008778 subject "Strategic planning.".
- 2011008778 title "Customer in the boardroom? : crafting customer-based business strategy / Rama Bijapurkar.".
- 2011008778 type "text".