Matches in Library of Congress for { <http://lccn.loc.gov/2011018031> ?p ?o. }
Showing items 1 to 24 of
24
with 100 items per page.
- 2011018031 contributor B12120834.
- 2011018031 created "c2012.".
- 2011018031 date "2012".
- 2011018031 date "c2012.".
- 2011018031 dateCopyrighted "c2012.".
- 2011018031 description "Includes bibliographical references.".
- 2011018031 extent "xiii, 302 p. :".
- 2011018031 identifier "0071749586 (hdbk : alk. paper)".
- 2011018031 identifier "0071752471 (e-book)".
- 2011018031 identifier "9780071749589 (hdbk. : alk. paper)".
- 2011018031 identifier "9780071752473 (e-book)".
- 2011018031 issued "2012".
- 2011018031 issued "c2012.".
- 2011018031 language "eng".
- 2011018031 publisher "New York : McGraw-Hill,".
- 2011018031 subject "658.8/72 23".
- 2011018031 subject "Customer service.".
- 2011018031 subject "Electronic commerce Management.".
- 2011018031 subject "HF5467.Z37 M53 2012".
- 2011018031 subject "Mail-order business Management.".
- 2011018031 subject "Retail trade Management.".
- 2011018031 subject "Zappos.com (Firm) Management.".
- 2011018031 title "The Zappos experience : 5 principles to inspire, engage, and wow / Joseph Michelli.".
- 2011018031 type "text".