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- 2011018811 contributor B12121758.
- 2011018811 created "2012.".
- 2011018811 date "2012".
- 2011018811 date "2012.".
- 2011018811 dateCopyrighted "2012.".
- 2011018811 description "Includes bibliographical references and index.".
- 2011018811 description "Understanding crises -- Risk management : preparing for the worst -- Crisis communication -- Image restoration strategies in crisis communication -- Natural crises -- Biological crises -- Technological crises -- Confrontation crises -- Crises of malevolence -- Crises of mismanagement -- Crises of skewed management values -- Crises of deception -- Crises of management misconduct.".
- 2011018811 extent "xvi, 378 p. ;".
- 2011018811 identifier "9780415892285 (alk. paper)".
- 2011018811 isPartOf "Routledge communication series ; 2".
- 2011018811 issued "2012".
- 2011018811 issued "2012.".
- 2011018811 language "eng".
- 2011018811 publisher "New York : Routledge,".
- 2011018811 subject "658.4/056 23".
- 2011018811 subject "Conflict management.".
- 2011018811 subject "Crisis management.".
- 2011018811 subject "HD49 .L468 2012".
- 2011018811 tableOfContents "Understanding crises -- Risk management : preparing for the worst -- Crisis communication -- Image restoration strategies in crisis communication -- Natural crises -- Biological crises -- Technological crises -- Confrontation crises -- Crises of malevolence -- Crises of mismanagement -- Crises of skewed management values -- Crises of deception -- Crises of management misconduct.".
- 2011018811 title "The crisis manager / Otto Lerbinger.".
- 2011018811 type "text".